WEX

Our goal is to simplify the benefits experience for you and your employees. The service and technology we offer reduces employee questions allowing you to focus on other aspects of your role.

In 2020, we grew our participant base by 23 percent yet saw a decline in the number of participants contacting support. This type of experience keeps it quiet for you. And when they have questions, we’ll have the answers.

Learn more in the Ultimate Guide to Positive User Experience within Docs above.

We’ve integrated with an expansive network of over 400+ insurance carriers to securely and seamlessly transfer claims data into our system expediting reimbursements and improving the employee experience.

Together with ADP Marketplace, our company is committed to the responsible use of AI. When incorporating AI into our product(s), we have agreed to comply with ADP Marketplace’s AI principles focused on human oversight, monitoring, privacy, explainability, transparency, and mitigating bias. Learn more here.

WEX has the opportunity to delight customers with personalized content and experiences that get them what they need, how and when they need it, all through the power of AI. We are looking at our customers' biggest unsolved needs and identifying ways to leverage data and AI to reimagine new solutions. Here are the ways WEX uses AI:

Employees want to easily spend their funds. We put all of their benefits on one card backed by intuitive technology that pulls money from the appropriate plan. And there are no fees! Participants can obtain additional cards for themselves or their family.

Help your employees achieve their short and long-term savings goals with an HSA. Our personalized approach will keep them on track whether they’re paying for healthcare expenses they have now, saving for the future, and/or investing to build wealth in retirement.

Think of the FSA as a discount for your employees on day-to-day healthcare expenses at the eye doctor, pharmacy or dentist and stores such as Amazon, Target, or CVS. We make it easy for them to understand and use their pre-tax FSA dollars on thousands of eligible expenses.

Affordable childcare is difficult to come by. Give your employees a discount on eligible dependent care expenses and we’ll give them streamlined and automated experience. This benefit also covers expenses for dependent parents or spouses.

This post-tax benefit is all about the wellbeing of your workforce. Encourage healthy behaviors through a variety of expenses designed to meet your team where they’re at in life. Expenses are fully customizable, but typically related to employees’ physical, emotional, and financial wellness.

Your HRA plan design is customizable so you have the flexibility to create a benefit your employees want. Our payment automation capabilities speed up reimbursement for your employees, while our mobile app provides the transparency they need.

We’ve streamlined the way your employees will pay for their commute to and from work. We’ll set them up with monthly savings and a variety of convenient options to pay for their ride. Plus, their parking expenses are eligible, too.

When it comes to COBRA, you need someone you can trust. We’ve created automated solutions that go to work for you by meeting every regulation. Your former employees can manage it all on their mobile app and our empathetic service experts will be there to support every step of the way.

Lean on our direct bill solution to manage premium payments for individuals in your retiree population or those who are furloughed or on leave of absence. Our mobile app gives them insight into their coverage. And if they have questions, our service experts will have the answers.

Ensure you aren’t discriminating in favor of highly compensated or key employees by performing non-discrimination testing at least twice per plan year. Our simple, three-step solution will keep your health plans compliant and give you peace of mind.