Consumer Pathways for HSAs
WEX uses data-driven insights to help participants in their HSA journey. Our Consumer Pathways feature uses AI to design journeys that provide participants with guidance and suggestions on HSA contributions, investment options, and utilization of their funds. Results are reported through WEX Benefit Analytics so employers can readily see the impact that engagement is having on the lives of participants. Participants are required to review and confirm their decisions regarding HSA spending and investments. We offer convenient access to their HSA accounts and investment options through our online consumer portal and benefits mobile app.

If you have questions about how WEX uses AI, please contact us.