WEX
Consumer-driven benefits and COBRA administration

WEX

Consumer-driven benefits and COBRA administration
3.6 stars based on 56 ratings
All reviews sourced from G2
Ruvy L.
Ruvy L.
Treatment Coordinator
Chartrand Orthodontics
Accounting
August 27, 2024
Useful but hard to reach customer service
What do you like best about the product?

It's easy and universally accepted across the United States.

Verified User in Computer Software
Computer Software
August 27, 2024
WEX made paying for healthcare very simple
What do you like best about the product?

I liked that the card can be used directly at the Dr office and its very clear how much money is available

Kevin K.
Kevin K.
Making it more fun to make software.
SmarterX
Computer Software
July 4, 2024
0
Unhelpful, Predatory, and Difficult
What do you like best about the product?

I like that they accepted some of my claims and I could use an app.

Joe H.
Public Policy
March 25, 2024
Verified User
0
Wex rejects most transactions and you have to fight them to get your money.
What do you like best about the product?

Absolutely nothing. This company brings negative value to society.

Verified User in Construction
Construction
February 25, 2024
Everything in one place
What do you like best about the product?

Many benefits in one place. Hsa, cobra and FSA plans with one login.

Kerri R.
Kerri R.
Licensed RE/MAX ONE Beaumont
St. Elizabeth
Chemicals
January 30, 2024
Verified User
0
This company literally denies payment every time you try to use it. And it's your money!
What do you like best about the product?

NOTHING!!! WILL NEVER use again!! The worst.

Brad S.
Computer Software
November 19, 2023
Inconsistent approach and support is not helpful
What do you like best about the product?

The mobile app is easy to use and upload documents.

Verified User in Hospital & Health Care
Hospital & Health Care
September 1, 2023
Verified User
0
Poor service and incorrect interpretation of IRS rules
What do you like best about the product?

Unfortunately, there isn't much good I can say about this service. Their interpretations of IRS rules are off and tend to be on the draconian side. Would not recommend. However, their phone support representatives are polite and patient.

Karen B.
Executive Director at Hospice of Chattanooga
Fresenius Medical Care
Hospital & Health Care
June 23, 2023
0
Decline FSA for Dr payments
What do you like best about the product?

Nothing so far. If a charge qualifies they do not have a right to refuse

Verified User in Mining & Metals
Mining & Metals
May 29, 2023
Mostly User Friendly
What do you like best about the product?

I like that the main dashboard has {mostly} the information I am looking for. We use it for Lifestyle Spending, Dependent Care and Healthcare Spending.

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