Onboard by HR Cloud for ADP Workforce Now®

Amazing Customer Service. Our account manager always gets back to me within 24 hours. She always finds a solution to my requests and checks in regularly just to make sure we are doing okay.

Our employee onboarding process was missing a streamlined onboarding platform for candidate experience. HR Cloud was a great solution to bridge that gap. We only used the minimal functionality this platform had to offer because we only needed a better candidate experience through the pre-employment process, but our rep was incredibly helpful in adjusting the standard system process as much as possible to ensure the system fit everything we needed. Implementation was easy, and the software was simply inserted into our day-to-day process. It is incredibly user-friendly, and I highly recommend it.

Automation! Our old process required us to manually track completion of certain tasks, and manually email reminders to people delinquent on their requirements. For the end user, our old process meant that they needed to dig through long, detailed emails with multiple attachments and links to find the info they needed. With HR Cloud, the onboarding setup and reminder/notification email setup was a breeze, and the "set it and forget it" aspect is going to be a HUGE timesaver. Better yet, the end user experience is much more modern, succinct, and easier for them to navigate. SUCH a great tool for our onboarding tasks!

Easy to use and fantastic customer support. Our representative from HR Cloud was always quick to respond and answer any questions that we might have had. It also integrated seemlessly with our ADP software.

Onboard by HRCloud has many areas that are customizable and that was and is an important feature for our company. The initial set up was amazingly easy and the ongoing support to fix or change things has been top notch.

I love how quick and easy HRCloud is! Our company went from paper-only onboarding to digital with HRCloud. I love that we can do our E-Verify checks straight from the HRCloud app. Our representative is always so helpful and responds almost instantly! Most companies have bots/AI for service requests, I love that I get to talk to a real person.

I've been using the HR cloud system for 4 years now, and I'm very satisfied with the system. Without it, it was very difficult to track changes in personal data, payment details changes, and changes in employment contracts for 200 employees. It was also difficult to collect employee data for organizing inventories or educations, but now we gather everything through the system with just 2 clicks. The HR cloud has been a great help with onboarding as well because we now have an automated procedure, and we no longer miss steps because multiple people are involved in onboarding. Along with all the changes in the HR cloud, our account manager Bruno Ruzic supports us. If we need to change or fill in fields, Bruno provides great support, but best of all, our request is resolved in the shortest possible time. If we need education about HR Cloud or further clarification, Bruno is available by email, online, and in person, whatever suits us. Without Bruno, updating the system would be quite complicated.

Software support! Great team across the board! Implementation was easy.

HR Cloud is very customizable to your particular business needs. Nearly everything I have asked for, the team has been able to accomplish for me. Additionally, Lena has been so helpful and supportive. She is very quick to respond and assist. The platform itself is pretty self explanatory and was easy to train on.

Can be tailored exactly to each company/agency onboarding requirements. Customer support has been great.