Field Service Visibility
GPS Tracking & Visualization.
Monitor employee time and location in the field in real-time.
Field Service Time Clock
GPS Time & Attendance.
Automate employee clock in/out using geofenced job-sites, requiring no input from the employee.
Field Service Inspection
Digital Forms & QR Based Inspection & Checklist.
Collect any type of field data, Indoors or Outdoors using mobile smart forms.
Job Dispatch and Group Messaging.
Real-time messages using text, IVR, Email, Push Notification.
Electronic Visit Verification
With the allGeo GPS-enabled Electronic Verification System, businesses can automatically track & verify caregiver visits against the patient's address, record services provided, and generate proof-of-service that can be submitted for claims reimbursement to the State health agencies. allGeo is HIPAA compliant and supports mobile app and IVR (from client’s landline phone) based attendance logging. The submission can be sent directly to the state or an EVV aggregator depending on your state’s requirements. The workflow also includes scheduling, exception alerts, mileage calculations and payroll integration to help you further reduce your paperwork. allGeo’s EVV solution supports compliance requirements in almost every state in the US (that is open to 3rd party EVV vendors).
Field Service Mileage
GPS Mileage Tracking & Visualization.
Track real-time employee location & mileage in the field.
Mileage is computed automatically requiring no input from the field employee.
Alert & Automation
Monitor Field Operations with Real-time alerts and notifications
Customize rules to trigger alerts based on field events such as Arrivals/departures from job sites, late check-ins and more.
Scheduling & Intelligent Job Assignment
Calendar based scheduling system where workers schedules can be seen in one composite view and new scheduling assignments can be made.
A dynamic jobs assignment process where workers are given their schedules in real-time, based on their location, workload and job details.
Schedules will appear on each workers mobile app in real-time.
Field Data Collection
allGeo's Mobile Forms makes data collection in the field a breeze with an easy-to-use app that enables the creation of custom forms that can be filled out by field staff on their mobile devices. The app offers the ability to capture any type of information, including text, pictures, QR scans, videos, and more in the forms, making data collection more comprehensive and accurate. By eliminating the need for manual data entry, businesses save time and reduce the risk of errors, resulting in more efficient operations. Plus, the app's customizable features can help tailor the forms to specific business needs.
Lone worker safety
Employee safety is a critical issue for companies. Field workers are constantly visiting job sites where they are working alone or scenarios where there is physical risk. There are any number of safety situations that they might encounter, from an unforeseen ‘man down’ emergency to a faulty equipment failure to a threat from an intruder at a remote site.
A well-known home healthcare customer had this to say about allGeo’s Lone Worker Safety solution: “Our 500+ community-facing associates work independently in a range of settings, including members' homes. The nature of this work presents challenges and risks different from traditional work settings. Safety is paramount in such situations. allGeo has been a welcome security measure. It's good to know the company cares enough to provide enhanced security at a moment's notice. If we do need help, we will get it — even a police presence if necessary.”
Field employees use allGeo’s mobile app in emergency situations to trigger an alarm, go through a multi-level threat escalation protocol using IVR/SMS/Email or call the nearest emergency response number (such as 911 PSAP).
Exception handling
Many businesses have difficulty monitoring exceptions and compliance in their operations when the team scales beyond 100+ employees in the field. Automating such exception monitoring and real-time escalations can result in tremendous savings and operational efficiencies. allGeo can help with automation of such field service workflows.
Here are examples of exceptions that a business may need to handle:
Employees can only check-in if they within 100 yards of the job site
Drivers cannot start their trips unless they have been offline for at least 8 hours (DoT requirement)
Employees can only check-out if they have been at the job site for a at least 30 min
Employees need to be reminded to take periodic breaks and lunch based on State regulations
Employees need to be automatically clocked out after stipulated hours so as to avoid overtime costs
Analytics & Reports
allGeo Field Service Reports & Analytics contains some preconfigured dashboards with actionable data visualizations to improve your business processes and practices.
Managers can monitor operations in real-time and generate standard and custom reports to meet their business needs.
Timeclock report that shows the time clock punches and their locations of the entire day, and notes or field data if taken during that punch. Hours are calculated for Regular/OT and also record job codes and pay codes based on payroll requirements.
Breadcrumb Report with Mileage provides the location trails of the employees for a particular date range. Mileage report shows the total miles driven and miles driven between any two jobsite locations.
EVV Report that is compliant with the State requirements
Reports with daily weather details and safety attestation for compliance
The analytics dashboard can be configured to answer & visualize specific questions about your business operations. Let us know your requirements and we can build a custom dashboard for you.
E.g. active users daily / weekly, mileage driven by users, average productivity gain per employee, time spent by users on sites, time per tasks including total time, late check-in rate, lone worker safety alerts
Job Costing
Track time & jobs accurately with Geofencing and QR codes, applying pay rates based on type of job or location. Also possible to apply different pay rates to the same jobs for job costing and payroll.
Labor Compliance
Handle complex scenarios due growing compliance needs and a non-traditional labor market conditions. Multi-day / overnight shifts, shift-differential, break reminders, mileage logs for expensing, proof-of-attendance etc. in order to stay complaint with State and Federal regulations.