KeldairHR

How we use AI

• At KeldairHR, we incorporate artificial intelligence (AI) and machine learning (ML) to help streamline and enhance the hiring process for your team. Our goal is to provide you with tools that save time while giving you valuable insights—without taking over the decision-making process.
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  Here’s how we use AI in our application:
  • Creating Job Descriptions: We leverage AI to help you create tailored job descriptions. Our system generates a draft based on your inputs, which you can customize to fit your specific needs.
  • Generating Job-Specific Keywords: Using machine learning, our platform analyzes your job description and suggests key terms that can help prioritize what’s most important for the role. These keywords act as a guide when assessing applicants.
  • Highlighting Potential Matches: Once applicants start coming in, our AI compares their qualifications to your job-specific keywords, highlighting potential matches. This feature acts as a recommendation, highlighting which candidates may deserve a closer look.
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  It's important to note that AI is just one tool in your hiring toolbox. We believe human decision-makers are critical to the process, so while our system helps surface potentially good-fit applicants, it does not make final hiring decisions. You have complete control over the recommendations and can review or edit AI-generated results. Additionally, our AI does not consider any personal identifiers like gender, race, or age, helping to ensure a fair process. All applicants remain visible to you, and no one is automatically rejected or hidden based on AI outputs.
  
  We take the ethical use of AI seriously. Our machine learning models are trained on job-specific data, and we continually monitor and test the system to ensure it operates fairly but as with any tool, AI recommendations should be carefully reviewed as part of a holistic hiring process.
  
  If you have questions about how KeldairHR uses AI, please contact us.

Branded careers page

• In addition to appearing on major internet job boards, your job postings also appear on your own branded careers page which can be linked to your website. This jobs list page has proven to be one of the most valuable and efficient means to attract applicants.

Job board distribution

• At no cost, your jobs are automatically distributed to leading internet job boards including Indeed and Glassdoor. The system also enables you to quickly and easily share job postings to just about any other job board you wish including industry-specific and local job boards.

Unique job-specific URLs

• With our job-specific URLs, you can create unique single-purpose links and post your jobs to social media channels, company blogs, internal communication forums and more. Our system automatically informs you of the applicant’s source so you have visibility into the best performing sources for your particular jobs.

Text-to-Apply

• The future is here. Applying for a job is as easy as sending and receiving a text with a link to your jobs list page. With Text-to-Apply, you get a dedicated number that can be added to business cards, in-store signage, job fairs, or just about anywhere. Applicants text your number, receive a reply message with a link to your jobs, and apply.

Right-sized applications

• Long job applications are not popular. A collection of too much up-front information results in a poor applicant experience and an inevitable submission drop-off. With KeldairHR, you collect go/no-go information and then later you can obtain supplemental information. Right-size your process using our iterative job applications and customized job template process.

Mobile-optimized job applications

• No more pinch and zoom. As the world continues its march to mobile everything, so do applicants’ expectations. With KeldairHR, all of your job postings and associated vetting content are fully mobile-optimized. More applicants are applying from their mobile phones than ever before. Now, you are ready for them.

Parsing & applicant data population

• Automation is good especially when it eliminates the need to enter the same data twice. Our parsing technology pulls information from an uploaded resume and pre-populates many fields throughout the job application, thereby enhancing the job applicant’s experience. Instead of filling in fields, job applicants need only review and edit the automatic entries, if needed. This makes for a lasting first impression.

Indeed Apply compatibility

• Indeed Apply enables job seekers to find and apply to your jobs with ease without leaving Indeed, thereby providing a great candidate experience. All of your job-specific content and questions are directly mapped into the Indeed Apply process, which gives you the information you need to make informed hiring decisions.

Applicant status updates

• Applicants want and deserve informative updates after submitting a job application. This hiring system sends a mix of automatic, ad-hoc, and stage-change updates to applicants throughout the evaluation process. This keeps applicants informed while shedding a good light on your organization.

Customized job applications

• Every job is different. So why use one job application or job format for all jobs? With this system, you can customize every job to match your specific and unique requirements. This includes an up-front collection of auto-scored question sets, document collection, employment and education histories, and references which enables you to evaluate applicants on a highly comparative basis.

Job-specific question types

• Job-specific question sets gather and present essential applicant information well beyond that of a resume. With our out-of-the-box question-builder technology, you can build and mix text-based questions, multiple choice questions, multi-select questions, yes/no questions, and file upload questions. You can also create question sets that appear auto-scored in the applicant’s file.

Iterative job applications

• KeldairHR’s proprietary iterative application feature enables you to obtain supplemental in-depth information following receipt of an initial right-sized job application With this two-step process you can quickly sort through initial applications and obtain more information from good-fit applicants in order to make informed processing and hiring decisions.

Sentiment & scorecards

• From resumes to question sets to interview notes, you can apply a sentiment to various elements of a job applicant’s file — and continue to do so as the applicant file evolves. The system saves your inputs to a scorecard, thereby providing you with an at-a-glance view of each applicant’s fit characteristics.

Overall score & recommendations

• Eventually, every applicant reaches one of two stages — hired or rejected. Your hiring team can collaborate from inside the system to reach an overall recommendation for each applicant. This includes commenting in specific areas of the applicant file, scoring, applying a flag type, @mention communications, sharing files, and “Like” indicators in each element of the overall application.

Interview scheduling

• KeldairHR’s interview technology is both user-friendly and applicant-friendly. Instead of a single date and time, multiple dates and times may be offered to an applicant from which to choose. Phone, in-person, or video interviews may also be offered. A user may direct one or more interviewers to conduct or participate in the interview. In addition, interview confirmations are tracked in the system’s primary calendar and dashboard and may be uploaded onto individual calendars. This is scheduling at its best.

Reference Checks

• Reference checks are an important step in the applicant evaluation process. They verify candidate-provided information, furnish additional insight on past performance, and help determine the candidate’s fit for your organization. KeldairHR’s electronic reference check feature enables you to build electronic reference check forms, send system-generated reference requests, and automatically receive reference replies in the applicant’s file — all without having to track down and talk with the reference. Plus, if you wish to call a reference instead, you can always add notes and even rate the applicant’s references.

Rejections & disposition codes

• Applicant rejections are as important as making hiring decisions. KeldairHR’s thoughtful rejection workflow treats applicants with respect. You can select from multiple rejection email messages, reject applicants individually or in bulk, and you can apply a disposition code to each rejected applicant to run reports on common causes for rejection. This rejection feature automates this most unpleasant task, while paying respect to those who looked to your organization for employment.

Centralized applicant files

• The applicant file is where everything gets done. And with this system, you have a user-friendly, organized file for each and every applicant. The actions you take are stored and visible to you and your team, thereby eliminating the confusion factor. You’ll always know what was done — and more importantly, what needs to be done next.

Applicant messaging

• Applicants are automatically updated through the use of workflow-triggered messages, ad-hoc updates, and status change alerts. Your system also has a dedicated Message Library that you can add to and refine to promote consistent tone and content.

@mentions

• The @mention feature enables hiring officials to communicate with colleagues from inside the system instead of reliance upon an external (and unconnected) methods of communication. This provides direct collaboration with your hiring team in one system of record.

Applicant Text

• Speed is essential when processing job applicants -- and nothing’s faster than a text message. This feature enables you to text an applicant from within the applicant’s file and receive a return text just as quickly. Begin recruiting at the speed of text.

Share applicant file

• At times, you may want to share an applicant’s file with someone not registered in the system. The Share feature creates a unique link that enables the recipient to review all parts of the file and add notes, but prevents processing actions. This feature extends collaboration capabilities and adds a unique dimension to the hiring system.

Notifications

• Notification overload can be a problem. But there are select events for which you want notifications — even if you’re not logged in at the time. From within your profile, you can set key events to trigger external notifications. These include inbound applicant messages, new @mentions, and the arrival of new applicants to your posted job.

Bulk messaging

• Sometimes applicants can stack up quickly. Our bulk message update feature can save tons of time while simultaneously providing a number of selected applicants a desired message or update. Bulk actions can be as simple as an email status update to a more detailed processing action such as a job post closing.

Activity stream

• Located in each job applicant’s file, the Activity Stream is a chronological list of actions that displays every interaction among applicants, hiring officials, and events associated with the file. Each entry is time stamped in a social media stream-like style.

Real-time data

• Like the speedometer in your car or the thermostat in your home, you trust that the numbers are accurate. Within each area of this hiring system, real-time data is driving dashboard metrics, report results, jobs page data, applicant queue accuracy, and applicant file content.

Pre-built reports

• Core system reports help hiring officials better understand the effectiveness of their recruiting processes and help drive human resource decision-making. This hiring system provides your team with Pre-built reports which may be filtered and saved for future use.

Customizing reports

• From the reporting tool suite you can segment your data based upon your organization’s operations. You can slice your data by department, by job or by applicant characteristics. You can also save those custom and filtered reports for easy access as needed.

EEO/OFCCP

• Depending on your organization’s size, profile or contract affiliation with the federal government, you may be required to collect either EEO or OFCCP data. This system enables you to activate the collection of this information from job applicants and subsequently run reports to facilitate your government-required data submissions.

Users & Teams

• Hiring frequently requires team participation. so we don’t limit the number of users you can add to the system. By design, each user has a role with select permissions that determine access to jobs and actions that can be taken. Once assigned, each user (or hiring team) will have access to the job, can process applicants, and receive notifications/updates throughout the applicant processing cycle

Roles & permissions

• Setting permissions within an application to align with real-world duties sets your team up for success. This system enables you to assign users to a role tied to a collection of pre-set permissions. Each organization comes with default roles to include Admin and Hiring Manager. From there, you may edit or create as many unique new roles as needed.

Applicant processing stage workflows

• Configuration may be a boring word in the world of software but it’s the key to ensuring a system helps you accomplish your job. KeldairHR’s logical configuration design enables hiring officials to customize workflow processes, job templates, email message templates, reports, and system settings to meet organizational needs.

Org chart

• Organization setups are like fingerprints – each is unique. You can build your online hiring system to match your real-world operations through the addition of organizational units such as locations, departments, regions, and more. This org chart then serves as the basis for all future job postings.

Job Requisitions

• As your organization grows, so does your need for a defined job posting process. Whether your team is located in one building or spread throughout the country, a clear method for requesting and approving new positions is critical. With our Job Requisition feature, you can use an approval-based workflow to fit your organization’s needs and ensure a consistent process each time.

A seamless connection

• A click of the ‘Hire’ button in the ATS instantly creates a new hire file in Onboarding. No separate login needed. From that file, you can initiate and collect, print, or export all completed and signed onboarding forms.

E-forms and packages

• You can create and use whatever onboarding forms your organization needs as part of your onboarding process. Upload one or more PDFs with a click. With another click immediately turn each one into an electronic information-gathering form. Creating a package of forms is even easier — give the package a name, add as many e-forms as you’d like, click save, and you’re done!

User friendly process

• Yes, this is a really friendly process for the new hire and for the system user. The new hire clicks a link in an email and fills in fields on a webform. After completing all forms and clicking submit, the system user has access to all completed forms. And by the way, the new hire can return at any time to complete all of the forms if he/she wasn’t able to do them all at once.

Embedded eSignatures

• eSignatures are a breeze to add to any form. You can also configure these forms to be signed by the New Hire or to require a second signature from your HR/Admin team (e.g. an I-9). Once completed, all forms using eSignatures also come with a full audit trail.

Logical workflows and progress checks

• The three-step onboarding workflow includes Not Started, In Progress, and Completed. Upon initiation of the process, you can easily monitor progress right from the new hire’s file. Each form the new hire completes is immediately available for your review. Incomplete forms appear as ‘pending.’ All forms, along with their real-time status, appear in the file.

Messaging, Comments and Communications

• There’s no need to leave the file to communicate with the new hire, send messages to colleagues, or to add comments to the file. You can do all three right from the same page. This system is the model of communications efficiency.