HR Support
Reduce inbound HR inquiries while delivering consistent, accurate answers.
ADP Assist helps employees with common questions by providing instant, policy-aligned responses directly in Microsoft Teams. Employees can get answers to questions around pay schedules, time-off balances, employment details, and other policies. By automatically resolving routine questions, HR and Payroll teams can minimize repetitive support tasks and focus on strategic initiatives instead.
Payroll Assistance
Minimize payroll inquiries and improve pay confidence.
Through using ADP Assist in Microsoft Teams, employees can directly access their pay statements and avoid potential pay variances before issues escalate.
Time & Attendance Management
Help improve timecard accuracy and reduce downstream payroll corrections.
ADP Assist answers questions related to time-off requests, timecard corrections, and attendance (such as "What's my PTO balance?").
Benefits Help
Increase understanding of benefits while reducing enrollment and eligibility questions.
ADP Assist in Microsoft Teams helps employees navigate complex benefits information by delivering clear, personalized explanations of coverage, eligibility, and enrollment options. This reduces confusion during open enrollment and life events while improving benefits utilization without sacrificing employee understanding.
Employee Self-Service
Scale HR and payroll support.
ADP Assist empowers employees to independently complete routine HR and payroll tasks — such as updating personal information, accessing documents, or checking balances — right within Microsoft Teams. By shifting repetitive requests to self-service, HR and payroll teams can operate more efficiently and effectively, all while delivering a better employee experience.
Commitment to Responsible AI
At ADP, responsible AI is the core of every decision we make. Because it’s not just about better products — it’s about better outcomes for people. Read about responsible AI at ADP.