Online Visibility and Tracking Dashboard
Our single, intuitive platform offers complete visibility and proactive notifications for easier claims and appeals tracking.
Unemployment Claims’ dashboard:
- Highlights agency and case due dates, so you don’t miss critical deadlines for responses, hearings or documentation requests.
- Centralizes work queues for clear visibility and easy access.
- Provides field compliance metrics to determine areas of adjustment or process improvements.
Unemployment Claims Administration and Appeals
Access expert support for preparation and documentation to help you with claims hearings, resolution and dispute SUI rates.
Our specialized experts and advanced technology help you:
- Manage claims and appeals, including preparation of employment and termination data, documentation, and notice responses.
- Contest erroneous claims, with supporting documentation.
SUI and Unemployment Claims Audits
Audit, analysis and review services help you reduce potential overpayment areas, SUI rates and administrative costs.
Performing SUI and unemployment claims audits help you capture and remedy:
- Filed unemployment claims for accuracy and potential fraud.
- High SUI tax rates with supporting data for disputes.
- Claims documentation improvements for accuracy and timely responses to notices.
- Issues overlooked in joint account operations.
Enhanced SUI Tax Services
Looking for experts to help you address complex unemployment management and SUI tax issues, unique to your industry or organization?
Available SUI tax and unemployment claims enhanced services include:
- SUI rate notice audits, research and protest preparation.
- Projections and voluntary contribution analysis — to three levels — to examine what fits best.
- Unemployment tax planning, including location-based staffing scenarios and SUI rate projections.
- Employment tax consulting.