HR Avatar for ADP Workforce Now® Next Generation

How we use AI

• HR Avatar embeds Artificial intelligence (AI) into its products in various ways. These applications are either “supportive” or “direct.”
  
  
• In supportive applications, such as speech-to-text, automatic translation, voice synthesis, and facial recognition, AI is used as a tool that assists our system in preparing and presenting information or media. The AI makes the result or product more presentable or convenient, but does not materially change the product itself, or its value.
  
  
• Direct applications of AI use machine learning software to compute numeric information changes or produce assessment results. These applications do affect the product and its value to employers. Since these assessment results can be used in employment decisions, such as hiring selection, or promotion, it’s important to understand how they work.
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  HR Avatar uses AI in “direct” applications in the following ways:
  A. Essay scoring
  B. Evaluating written or transcribed text to estimate personality factors
  C. Evaluating recorded speech for attributes that indicate how it is perceived by others
  
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  In each of these cases, machine learning algorithms are used to analyze inputs from the candidate or test taker and compare them using models developed from carefully prepared training datasets to produce results.
  
  
• For essay scoring, a model was created for each essay question by collecting more than 200 essay samples and analyzing them using multiple human raters to create a training set. For personality factor evaluation, more than 10,000 known and scientifically documented statement–personality relationships were collected from various sources to create the training set. For speech analysis, more than 100,000 voice samples were analyzed by human raters against various factors to create the training set.
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  In each case, HR Avatar does not produce any recommendations for hiring or promotion decisions. The results are merely presented alongside other information that can be used to inform a decision-making process. Numerous caveats are presented in score reports discouraging the establishment or use of “cutoff” scores based on AI-derived or any other results. Instead, a balanced review and analysis process is recommended to ensure employment decisions take all available information into account rather than be focused on any one criterion. In our view, having additional inputs into this process based on responsibly developed AI adds to this process and results in better and more fair decisions.
  
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  If you have questions about how HR Avatar uses AI, please contact us.

Animated Day-In-Life Work Simulations

• We offer more than 200 animated "day-in-the-life" job simulations. Simulations are engaging and immersive interactions in which the candidate is able to experience the kind of work or situations they will see when actually on the job - all while being tested.

Whole Person Assessments

• Many of our assessments measure all key dimensions - ability, skills and knowledge, personality, emotional intelligence, and past behaviors - all in one test.

Language Assessments

• We offer spoken language assessments in over 15 languages. We also offer various other written language tests.

Writing Assessments

• We offer several essay tests that are automatically scored using artificial intelligence.

Recorded Video Interviews

• We offer both pre-configured and "write-your-own" recorded video interviews in which the candidate records answers to your questions for playback and viewing by your recruiters.

Microsoft Office Simulations

• We offer realistic simulation-based assessments for key Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.

Custom Test Builder

• For clients who have their own unique test questions, we offer a custom test builder at no additional charge. Customers can combine HR Avatar assessments with their own custom assessments to ensure they get the information they need for each applicant.

Pre-Configured Video Interviews for Many Jobs

• Our experts have configured video interviews for various popular jobs. Simply click and go!

Write your own video interview questions

• We make it easy to design and craft your own video interview questions. This way you can obtain exactly what you need to know for every job.

Easy-to-use Survey Templates

• We make it easy to create a survey template that gives you everything you need to know about a candidate from their past supervisors and co-workers. Simply enter the name of the job and we'll create a sample template which you can customize from there.

Consolidated Reporting

• All reference responses for a candidate are automatically processed and consolidated into a single easy -to-interpret report.

Source of Referrals

• Many raters (well over 50%) agree to be contacted about future employment opportunities. This makes automated reference checks a great way to increase your candidate pool with no extra expense!

Initial Photo Capture

• We capture candidate photo and ensure we recognize the face before the test begins.

ID Capture

• We can request the candidate to photograph their government issued ID. Optionally, we can require that the photo match the photo of them taken beforehand during the testing process.

Continuous Photos or Video

• We can capture either photos or video (with audio) of the candidate while they are taking the test. Both can be recorded and presented alongside test results. Video can be monitored remotely in real time. Both are also processed using artificial intelligence to detect a missing face, a new face, multiple faces, or other suspicious test-taker behavior.

Suspicious Activity Monitoring

• We can monitor the candidate's behaviors to determine if suspicious activity is present. This includes changing browser windows, using other applications, and various visual movements.

Locked-down Web Browser

• For certain high-stakes testing, a locked down web browser can be required that disables all other features of a computer while the test is being conducted.