Integration Details
Consova’s iVerifyPro integrates with ADP Workforce Now to automatically share employee data between ADP and Consova.
ADP Applications Integrated
- ADP Workforce Now® (current version)
ADP TotalSource®
Integration Type
- Read data from ADP
Single sign-on (SSO) (practitioners only)
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Application Type
- Data connector and end user
Data Sync Frequency
- Scheduled – every week
Data Fields
- The following fields will be read by Consova:
Worker Info
1.First Name
2.Last Name
3.Work Email
4.Work Address
5.Work City
6.Work State
7.Work Zip
8.Work Country
9.Work Phone
10.Mobile Phone
11.Employment Status
12.Associate ID
Dependent Info
1.Dependent ID
2.Dependent Name
3.Birth Date
4.Gender
5.Relationship Type
6.Social Insurance Programs
7.Disabled Indicator
8.Legal Address
9.Tobacco User Indicator
10.Student Indicator
Dependent and Other Coverage Verification
The iVerifyPro solution is an easy way to perform a verification of all dependents enrolled, including your current population and newly added dependents throughout the year. If your plan includes a working spouse provision, such as a spouse surcharge or exclusion rule, you can also use iVerifyPro™ to verify the existence of other coverage form the spouse’s employer.
As the plan sponsor, you will have access to 24/7 reporting (who is eligible, responded, not responded, by division, department, etc.). There is also visibility to documents submitted, call notes, and real-time dispositions of each participant along with a ticketing system to streamline questions and resolutions between the employer and our team.
Employee Communication Tools
Using iVerifyPro™ makes it simple for employees to understand what is required for verification.
Employers can customize the communication elements that are sent to employees. iVerifyPro™ goes to where the employee is today by offering various electronic communication channels such as e-mail, text, etc. for notifications, reminders and confirmations.
Call Center Support
Our team is here to support any audit participant who may need help completing the verification. Our system also includes an IVR (Interactive Voice Response) component to help deliver key information to callers 24/7.
Employees can access the online portal 24/7 to upload their documents from their smartphone or computer, check the status of their verification, review documents already provided, and submit questions to the support team. Visitors also have access to simple video tools that provide information on how to upload documents, source vital records, etc., as well as a chat feature.
Consova’s iVerifyPro solution makes it easy for employees to respond in a timely manner by using multiple forms of reminders including text and e-mail.
Employee Portal
Employees can access the online portal 24/7 to upload their documents from their smartphone or computer, check their verification status, review documents already provided, and submit support questions. They can also access simple video tools with information on how to upload documents, source vital records, etc., as well as a chat feature.
Employer Portal
We know transparency is critical to efficiency in today’s busy environment. iVerifyPro's employer portal gives visibility to the projects’ progress and any participant’s details related to the verification. The portal is updated live and may be accessed 24/7.
The employer portal makes it easy to:
- Review general information about the project including timelines, standard and custom reports.
- Look up an individual, their status, and the details around their disposition. For example, if someone is “incomplete.” you will see what information is missing or why they did not pass the verification.
- View the records an employee provided and call notes.
- Upload a document on an employee’s behalf or even submit an admin ticket to the team to quickly resolve a question or issue without having to set up a call or meeting.
- Directly add or assign multiple users to the employer portal and remove them without having to work with the support team.
Information Security
Your data is secure with us. Consova takes data security very seriously and maintains the highest standards. We are SOC2-, HIPPA- and GDRP- certified and we meet the requirements of HITRUST.