Great self-service product that's already improved in our short time using it.
IT Hub gives us excellent, direct insight into our fleet of machines and their status. The platform makes it very easy to see where the issues are and how to solve them. In many cases, notification emails with instructions for the end user are automatically triggered from the platform to help them resolve their own issues.
Added Security for our small agency
The team is easy to work with and quick to reply to requests. I trust that Electric is there to support me/my team when we have an issue. The integrations list keeps growing!
A great solution for Small to Mid-Sized Businesses
Switching to Electric IT Hub has been one of the best decisions we’ve made for our company's IT needs. As a small-to-mid-sized business, we needed a solution that meet us where we are today, but also will continue to grow with us as we expand — Electric IT Hub has exceeded expectations on all fronts. The dashboard is intuitive and user-friendly, making it easy to oversee the administrative aspect of our IT program. Onboarding was nearly effortless, we were up and running within a few days, and our entire team was able to easily install the hub to their systems with a couple of clicks. Cost-wise, making the switch to Electric IT Hub has reduced our overhead costs by nearly 75%. We have all the features we need for our business today, and none of the unnecessary extras that drive up costs. The a la cart options with Electric IT hub mean we're only paying for what we need - but can always add new features and options as we grow. The team at Electric is knowledgeable, easy to work with and made sure the proposed solution aligned with our company’s needs. Their approach to cybersecurity and data protection gives me confidence that my business is safe. We're also confident that Electric IT Hub will continue to support us as we grow, which was important to me when I was first looking for a solution. What works for us today as a smaller business, may not work for us in 5 years, but with Electric I'm confident we can adjust and flex the system to meet us where we are.