ICIMS

Kick off your recruiting process with ease

• Streamline job postings using templates with pre-approved content for jobs, emails, offer letters and more.
• Keep stakeholders aligned and informed by submitting candidates, offers and jobs through pre-defined approval chains.
• Increase and simplify internal communication with @mentions and in-platform notifications.
• Get more applicants by adding job postings to multiple job boards with integrated job advertising capabilities.

Full-funnel conversational AI that converts more candidates

• Tailor the candidate experience. Job matching via chat personalizes the hiring experience for frontline workers, helping them find the right role faster and increasing speed to hire.
• Reduce candidate drop-off. Automate scheduling, offers and onboarding, reducing the friction that can lead to candidate drop-off.
• Keep candidates engaged. 24/7 conversational AI via SMS, web, and WhatsApp, boosts engagement and speeds up applications.

Connect with candidates wherever they are

• Promote a “text-to-apply” code for candidates to complete a job application entirely over text messages through a streamlined and automated prompt.
• Set up international phone numbers and use channels like SMS, Facebook Messenger, WhatsApp, and WeChat in dozens of languages, including Mandarin, French, Spanish and more.
• Expand your reach with virtual career fairs to attract job seekers from different locations and virtually meet multiple candidates via chat in one setting.

Highlighted Features

• Connect with new hires virtually
• Make the onboarding process more efficient
• Create a sense of belonging and excitement
• Track employee progress

Find qualified talent fast with AI

• Activate an AI sourcing agent for critical roles to automatically surface and engage top matches, ranked by skills and experience.
• Ease recruiter workloads with GenAI that instantly builds search strings and AI matching that identifies top talent in seconds.
• Quickly pinpoint the most suitable candidates for a role with AI-driven talent and skills matching.
• Compile a shortlist of qualified, enthusiastic candidates using automated engagement scoring.

Empower candidates

• When job seekers can get to know your culture and expectations before applying, fewer lukewarm candidates apply.
• Candidates can advance themselves through the application process via assessments in your career site’s chatbot.
• Give candidates an understanding of your organization with career site elements including branded images, content carousels and employee-generated videos.

Expand your multi-channel experience across the globe

• Support candidates in 20 different languages, helping to create a diverse environment globally. Grow your reach by integrating ICIMS Digital Assistant on communication platforms like SMS, web chat, WhatsApp, and FB Messenger.

Automate communication at every stage in the talent lifecycle

• Enhance your career site by responding instantly to FAQ’s and automating job matching. Allow qualified candidates to schedule a video interview any time of the day or night.

Create a consistent recruiter experience across all systems

• Increase efficiency and help speed up time to hire in one recruiting platform. Digital Assistant works with ICIMS Text Engagement for text-to-apply campaigns and actively populates data into your ICIMS platform. Analytics and insight help you strengthen campaigns by analyzing key candidate activities throughout the hiring process.

Publish high quality videos with minimal effort and cost

• Stand out by attracting audiences with influencer-like video marketing.
• No pricey production studio needed. Video testimonial software empowers employees to record, edit, share and manage video content without an agency.
• Launch fresh and timely video content alongside your talent in minutes.

How we use AI

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  ICIMS AI is trained on real-world recruiting data, not scrapped third-party data, to help deliver high levels of accuracy in its recommendations. ICIMS trains its models on billions of data points across candidate profiles, job applications and hires. The models are never trained on gender, sexual orientation, address, or social media activity, to help mitigate bias. For its generative AI features, iCIMS leverages Microsoft’s Azure OpenAI large language model for its robustness and security.
  
  If you have questions about how ICIMS uses AI, please contact us.
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  Talent teams can also unlock breakthrough hiring efficiencies with ICIMS Copilot, an optional set of generative AI features that gives recruiters a helping hand with day-to-day tasks. ICIMS Copilot AI features include:
  •Interview Questions: Helps hiring managers derive relevant interview questions based on selected parameters.
  •Job Assistant: Helps hiring managers and recruiters edit and refine job descriptions.
• •Talent Discovery: Returns the most highly qualified candidates based on candidate skills and experience within the iCIMS platform.
  •Talent Match: Returns additional candidates similar to a recruiter’s “ideal” candidate based on candidate’s skills and experience.
  •Candidate Ranking: Organizes and sorts applicants to a job based on the match of candidate’s skills and experience to those in the job.
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  ICIMS TCAI can help you discover best-fit candidates from the talent pools and identify the top-matched candidates through AI matching results. Features that use AI include:
  •Job Matching: Automatically suggests jobs to candidates based on the skills and experience from the candidates’ resume.
  •Job Recommendation: Automatically suggests additional jobs of interest to a candidate based on candidate’s then-selected job.
  •Job Search: Suggests available and relevant jobs to candidates based on keyword searched.
  
• ICIMS (TCAI) is purpose-built for Talent Acquisition to help simplify and accelerate your hiring and mobility processes across the full talent life cycle.
  
  ICIMS TCAI is developed and designed according to our principles of Responsible AI. ICIMS’ AI tools are rigorously tested, monitored, and managed; and designed to be transparent, explainable, accountable, inclusive and fair, technically robust and safe, and human-led. ICIMS TCAI creates efficiencies throughout, but it never makes decisions on talent leaders’ behalf.