OurPeople
Everyone Connected

OurPeople

Everyone Connected
Contents

Integration with ADP

Link your ADP account to your OurPeople account and seamlessly synchronize your workforce ensuring only active employees have access. Save time by only having one place to update employee data.

Commitment to Responsible AI

Together with ADP Marketplace, our company is committed to the responsible use of AI. When incorporating AI into our product(s), we have agreed to comply with ADP Marketplace’s AI principles focused on human oversight, monitoring, privacy, explainability, transparency, and mitigating bias. Learn more here.

How we use AI

  • OurPeople’s Assistant tool uses AI to transform a user-submitted prompt into a well-structured OurPeople broadcast.

    Users can choose to use the Assistant, build their broadcast manually or use a combination of both. Using the Assistant can improve the speed and efficiency of anyone wanting to send communications to their team. Messages will be generated to any tone desired and can even be translated into multiple languages.

    To generate the broadcast, the AI model will read the user-submitted prompt and may take context from the draft broadcast. Once generated, users can generate an alternative version, manually edit, or choose to send the broadcast.

    If you have questions about how OurPeople uses AI, please contact us.

Workforce Communication

Deliver personalized communications via SMS and email, including rich, branded messaging (RCS), accessible in any web browser on any device.

Communicate with the right teams

  • OurPeople pulls in Employee Profiles from ADP® so that managers can choose which groups of employees the communication should reach.

Simple easy content

  • Communication is delivered to the employee via text, branded RCS and email. The employee taps the link and quickly views and interacts with the content. No passwords to remember!
Workforce Communication

Text-First Communication

When email goes unread, and company apps sit unused, important updates never reach the people who need them most. OurPeople helps HR and Operations teams connect with frontline and hourly employees through text-first communication that meets them where they already are, on their phones. Messages are sent via SMS (or business-branded messaging) and open in a secure, mobile-friendly web experience, so there are no apps to download and no passwords to remember.

Text-First Communication

Audience Segmentation

Target messaging and campaigns based on ADP data (job title, location, hire date, department, manager, etc.) for highly relevant communications. Manage communications without restrictive admin limits, making it easy for teams to scale access as needed.

Audience Segmentation

Automated Engagement Journeys

Automatically send and personalize messages based on key events, timing, or employee actions, eliminating manual follow-up for HR and Managers. From new hire check-ins and benefits reminders to milestones and ongoing engagement, every touchpoint can be intelligently scheduled and segmented to deliver a seamless high-impact employee experience.

Automated Engagement Journeys

Automated New Hire Welcome

  • Automatically send a personalized welcome message a set number of days after an employee joins - including links to key resources and next steps.

Scheduled Open Enrollment Reminders

  • Pre-schedule open enrollment messages so employees receive timely reminders to review and update their benefits.

Automated Birthday Recognition

  • Automatically celebrate each employee with a scheduled birthday message that strengthens engagement and workplace culture.

Automated Annual Surveys

  • Automatically trigger annual surveys based on hire date and collect employee feedback without manual follow-up.

Pulse & Feedback Surveys

Deliver SMS and email pulse surveys to collect timely, anonymous employee feedback without requiring app downloads or logins. Automate surveys based on hire date or key milestones to ensure consistent engagement measurement at scale.

Pulse & Feedback Surveys

Managed Two-Way SMS

Enable employees to text the company directly while managers respond from a centralized web inbox. Protect personal phone numbers, maintain oversight, and manage conversations securely at scale.

Managed Two-Way SMS

Protect Manager Privacy

  • Employees text the company - not personal phones. Managers respond from a centralized web inbox without sharing their personal number.

Centralized Conversation Management

  • All two-way conversations are managed in a shared Live inbox with full visibility, routing, and administrative oversight.

No Group Chat Noise

  • Designed for direct employee-to-company conversations only. Eliminate distractions and keep communication simple, clear, and professional.

Multi-Language Messaging

Deliver SMS and broadcast messages in employees’ selected language. Currently supporting Canadian French and Mexican Spanish, helping organizations reach diverse teams with clarity and confidence.

Multi-Language Messaging
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