Solutions for any benefit strategy
Navia Benefit Solutions is a one-stop shop providing a full suite of services for health (FSA, HSA, HRA, COBRA, more), life (Commuter, retirement, wellness, adoption, tuition, more), and compliance (NDT, 5500, ERISA, ACA, more). Our proprietary technology works across all our solutions and we pride ourselves on delivering unparalleled customer service—consistently ranking 2X higher than the industry average for...
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Navia Benefit Solutions is a one-stop shop providing a full suite of services for health (FSA, HSA, HRA, COBRA, more), life (Commuter, retirement, wellness, adoption, tuition, more), and compliance (NDT, 5500, ERISA, ACA, more). Our proprietary technology works across all our solutions and we pride ourselves on delivering unparalleled customer service—consistently ranking 2X higher than the industry average for service satisfaction.* We serve 4,000+ employers across all 50 states with 30 years of leadership in the benefits industry. No matter your benefit strategy, Navia has a solution. Already subscribe to Navia Benefit Solutions? Purchase our data connector here to automatically sync your data between Navia and ADP.
*https://www.satmetrix.com/wp-content/uploads/2020/02/2019-Benchmarks.pdf
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Features and Benefits
Help create the best benefit solutions possible
Navia is a full-service, consumer-directed benefits provider dedicated to building employer relationships that last for decades. We offer 30 years of expertise at your fingertips to help get you the answers you need, when you need them. Our dedicated service team is up-to-date on the latest benefits news and regulations. We are your partner, advocate, and guide, helping you create the best benefit solutions possible and giving you access to our vast knowledge bank.
Easily access support when you need it
Navia is committed to providing unparalleled service to brokers, employers, and participants. Navia offers 100% US- based, live customer support with offices across the country serving all time zones., employers and participants wait less than 45 seconds to speak with a service representative, claims are turned around within two days, and every employer has an implementation representative.
Help simplify your benefits and increase employee satisfaction
Navia knows well-designed technology can make administering your benefits easier and improve employee satisfaction. Navia’s proprietary technology works across all our solutions to make your day easier and improve everyone's benefit experience. When you work with Navia, you get access to our online portals for brokers, employers, and participants. We have the MyNavia mobile app, Navia debit card, Navia FlexConnect for easy FSA claims, and many other features like robust reporting and online renewals. In addition, we have SOC 2 Type 1 security certification to ensure protection of our clients’ data.
Integrate seamlessly with ADP®
Navia offers a Navia Connector for ADP Workforce Now®, which measurably reduces the complexity and hassle associated with benefits administration and data management. With the Navia Connector, changes to employee statuses and demographic data are automatically synchronized and reflected in your Navia benefit plan configuration. The connector eliminates the need for additional file exchanges or duplicate data entry into multiple systems. You can control employee eligibility and other events directly from ADP Workforce Now®. NOTE: The Navia Connector for ADP Workforce Now® requires that your company have one or more active Navia Benefit Solutions benefit plans.
The services are provided by an independent third party and not provided by ADP and ADP is not responsible for such third party’s products or services.
