Backup Care Connection
Emergency and Planned Care for Children and Adults
Category:
Provide Benefits
Backup Care Connection

Backup Care Connection

Emergency and Planned Care for Children and Adults
Category:
Provide Benefits

Backup Care Connection

Backup Care Connection is an employer subsidized program that helps employees secure and pay for temporary child or senior care when their regular care plans are disrupted due to planned events (e.g., school closings, caregiver vacations) or unexpected events (e.g., illness, inclement weather).
Backup Care Connection is an employer subsidized program that helps employees secure and pay for temporary child or senior care when their regular care plans are disrupted due to planned events (e.g., school closings, caregiver vacations) or unexpected events (e.g., illness, inclement weather).

Features and Benefits

Flexible Model

Our flexible model allows employers to choose the number of visits per dependent per year, as well as the employee copay fee. Pricing is provided based on these variables and the overall budget of the program. LifeCare will provide pricing on a bank of visits, and will help clients estimate the number of visits they may need/want in a year. Any unused visits will roll over to the next year.

Detailed Utilization Reporting

Monthly or Quarterly reporting includes information on the number of visits used, types of facility or friends and family reimbursement, website views and searches, etc.

LifeCare Website

The LifeCare website includes content, webinars, articles and links for information on child and elder caregiving as well as access to request backup care 24/7.

Friends & Family Reimbursement Option

The reimbursement option is for employees that prefer to use friends and family, or a facility or nanny agency that is not in the LifeCare network in backup care situations. Employees can contact LifeCare before/when the care is needed and request a reimbursement form. Once the form is signed and returned to LifeCare, the employee will be reimbursed for up to $100 per visit.

Customized Promotion/Awareness Materials

LifeCare will work with your organization to create collateral such as ecards, emails, flyers, posters and brochures that include your company branded and access instructions.

Dedicated Account Management

You will have ongoing access to an Account Manager at LifeCare who will be able to work with you on promotion strategies and visibility, as well as walk through usage statistics and provide ad hoc statistics and feedback on the program.
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